Undress AI

Refund Policy

We stand behind our service with a fair and transparent refund policy

Last updated: January 15, 2025

30-Day Money Back Guarantee

We offer a 30-day money back guarantee for all premium subscriptions. If you're not satisfied with Humanizer Pro, we'll refund your payment - no questions asked.

✓ Full refund within 30 days of purchase
✓ No questions asked policy
✓ Quick processing (3-5 business days)

Refund Eligibility

✓ Eligible for Full Refund

  • Premium subscription purchased within the last 30 days
  • Technical issues preventing service use that we cannot resolve
  • Service not meeting advertised functionality
  • Billing errors or duplicate charges
  • Accidental purchases or unauthorized transactions

⚠ Partial Refund Considered

  • Subscription cancelled after 30 days but within 60 days
  • Service downtime affecting your usage significantly
  • Feature changes that substantially impact your workflow

✗ Not Eligible for Refund

  • Free tier usage (no payment made)
  • Violation of Terms of Service leading to account suspension
  • Requests made more than 60 days after purchase
  • Change of mind after extensive service usage
  • Third-party payment processor fees (these are non-refundable)
How to Request a Refund
1

Contact Support

Email us at cphoto85@gmail.com with your refund request

2

Provide Details

Include your email, purchase date, and reason for refund

3

Get Refunded

Receive confirmation and refund within 3-5 business days

Required Information for Refund Request:

  • Email address associated with your account
  • Purchase date and transaction ID (if available)
  • Reason for requesting refund
  • Any relevant screenshots or error messages
Processing Times & Methods

Response Time

We typically respond to refund requests within 24 hours during business days. Complex cases may take up to 48 hours for initial response.

Refund Processing

Once approved, refunds are processed according to the original payment method:

  • Credit/Debit Cards: 3-5 business days
  • PayPal: 1-2 business days
  • Bank Transfers: 5-7 business days
  • Digital Wallets: 1-3 business days

Important Note:

Refund processing times depend on your bank or payment provider. While we process refunds immediately upon approval, it may take additional time for the funds to appear in your account.

Special Circumstances

Technical Issues

If you experience technical problems that prevent you from using our service, we'll work with you to resolve the issue. If we cannot fix the problem within 48 hours, you're eligible for a full refund regardless of the 30-day limit.

Service Downtime

In case of extended service outages (more than 24 hours), we may offer service credits or partial refunds to affected users, even outside the normal refund window.

Billing Disputes

For billing errors, duplicate charges, or unauthorized transactions, we'll investigate and resolve the issue promptly. These cases are not subject to the 30-day limitation.

Need Help?

Have questions about our refund policy or need to request a refund? We're here to help!

Email Support

cphoto85@gmail.com

Response within 24 hours

Our Commitment: We believe in our service and want you to be completely satisfied. If our service doesn't meet your expectations, we'll make it right with a prompt refund.